Privacy and Cookie Policy

Overview

Effective: 1st May 2012

Devon Digital Imaging is committed to protecting and respecting your privacy when using our website:.

This webpage tells you the data protection and privacy practices for Devon Digital Imaging, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

Plain English summary

We take your privacy very seriously.

devondigitalimaging.co.uk does not actively track you as an individual. Should you send us an email via any contact forms on devondigitalimaging.co.uk, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We do not use 3rd Party / Tracking / Advertising cookies.

If you don’t know what cookies are or if you would like to find out more, please read the following Wikipedia page on internet Cookies.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

The cookies we use are detailed below:

CookieTypeDurationDescription
Google AnalyticsTo understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
WordPressPersistent1 YearWordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.

Other cookies contained on our site are:

Twitter integration

We may use the Twitter “Follow Button” plugin to help us market our business using Twitter. The plugin detects whether you are logged in to Twitter when you visit our website and uses this information to present either a “Follow” or “You Follow” message with various other details from Twitter. The plugin creates five Third-Party cookies – pid, _twitter_sess, k, guest_id and original_referer – if a visitor accesses the site when not logged into Twitter, and a further cookie if accessed while logged on to Twitter. We would use the plugin as a convenience for our users and on the basis that Twitter adheres to its Privacy Policy – see http://twitter.com/privacy for more information.

Facebook integration

We may use the Facebook “Like Box” plugin to help us market our business using the Facebook Social Network. The plugin detects whether you have “Liked” our Facebook page and uses this information to present either a “Like” button or a “You Like this” message with various other associated details from Facebook. If you are not logged in to Facebook, no cookies should be served. If you are logged in to Facebook, the plugin creates and/or updates a series of third-party cookies. The plugin also uses JavaScript localStorage, creating a key-value pair called “FB_templateDataResponse”. We would use the plugin as a convenience for our visitors, and on the basis that Facebook adheres to its data use policy – see http://www.Facebook.com/about/privacy/ for more information.

To find out how to delete cookies, please read the following guide “How to delete cookies”.

Which organisation is collecting this information

devondigitalimaging.co.uk is the website for Devon Digitial Imaging.

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you any of our newsletters.

We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

Our disclosure of this information

We do not share your personal information or email address with third parties.

Email opt-out

Just like you, we hate spam. We do not send you spam emails. You may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all of our email newsletters.

Protection of your information

devondigitalimaging.co.uk uses best endeavour to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

Once posted/emailed, you cannot change or remove any content or comments you have submitted on our website pages and/or posts, or submitted to us for inclusion on the site. However, if you would like to have this information removed please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

Please use the contact form on this website to contact us

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using the devondigitalimaging.co.uk website and services, and contact us (details above) if you would like any information removed.

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